Shipping policy

Shipping Policy

At Rowan Vale Skin, we want customers to understand each stage of the shipping process before placing an order. The details below explain how orders are prepared and delivered within the United States.

Shipping Area

Rowan Vale Skin currently provides shipping to addresses within the United States only. International delivery is not available at this time.

Preparing Your Order

After payment has been confirmed, most orders are prepared and processed within 1–2 business days. Orders submitted on weekends or public holidays will begin processing on the following business day.

Shipping Options

Shipping Method
Estimated Delivery Time
Fee

Standard Delivery
3–5 business days
$8.00

Expedited Shipping
2–3 business days
$15.00

Estimated delivery time begins after your order has been processed and handed over to the shipping carrier.

Tracking Updates

Tracking details will be provided when available once your package has been shipped. Please allow a short period for new shipment information to appear in the carrier's tracking system.

Delivery Address Accuracy

Please confirm that your shipping address is complete and accurate before finalizing your order. Rowan Vale Skin is not responsible for delivery delays, unsuccessful deliveries, or missing packages resulting from incorrect or incomplete address information provided at checkout.

Shipping Delays or Package Concerns

Carrier service interruptions, severe weather, holidays, and other circumstances outside our control may affect estimated delivery times.

If your package is delayed, missing, or arrives damaged, please contact us so we can review the situation and assist with the appropriate next steps.

For questions regarding shipping or delivery, please contact us:

Rowan Vale Skin
467 Belmont Ave #2
Brooklyn, NY 11207
Phone: +1 704-268-2059
Email: `contact@rowanvaleskin.shop`